Phone Calls

When is the appropriate time to answer phone calls?

If a salesperson calls we always save the number as a 999 plus their company name number so you know not to answer it. If the phone is ringing and you were busy with a customer just ignore the call and call them back after. Make sure you always take the time to call back to see if it was something important or not.If the customer is in the store looking around and you have time to answer the phone that is perfectly fine.

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